How do I cancel my service? Print

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At VM Platform, we genuinely value each of our clients, and while it is always disheartening to see cancellations, we recognize that there are circumstances in which a service may need to be discontinued.

To cancel a service:

  1. Goto My Account-> My Orders, or click here
  2. Click on the service in question
  3. In the left hand menu, click on Request Cancellation
  4. Fill out the reason for your cancellation, and select the Cancellation Type
  5. Tick the disclaimer box (specifying no refund will be given)
  6. Click on Submit

If you accidentally created a cancellation request, or changed your mind, please contact our Billing department.

 


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